AbridgeRx HIPAA Care Plan Authorization
Last Updated: March 19, 2025
This HIPAA Care Plan Authorization ("Authorization") allows AbridgeRx to send you text-based care plan reminders and motivational messages on behalf of your physician to support your adherence to prescribed medications. We’re committed to protecting your privacy and ensuring you feel in control of your data. Here’s everything you need to know.
What We’re Asking For
By agreeing to this Authorization at checkout, you permit AbridgeRx, acting on behalf of your prescribing physician, to use and share your protected health information (PHI)—including your name, phone number, prescription details, and medical condition—to deliver a care plan service. This service includes:
- Text-based reminders (e.g., "Take your Acne Trio today as prescribed by your doctor") and motivational messages to help you stick to your physician-authorized treatment plan.
These messages are sent solely to support your care, as directed by your doctor, and we’ll never use your data for other purposes without your explicit permission.
Who Sees Your Information?
Your PHI may be shared with:
- AbridgeRx: To send care plan messages on your physician’s behalf.
- Your Pharmacy: To coordinate prescription fulfillment and care plan delivery.
- Trusted Partners: Technology providers (e.g., Twilio) that help us send texts, using only the minimum data necessary—never full records. These partners are legally bound to protect your information and cannot use it for their own purposes.
We’ve selected partners who meet strict privacy standards to keep your data safe.
Your Rights and Choices
- It’s Your Call: Agreeing to this Authorization is voluntary. Whether you accept or decline, your treatment and benefits remain unchanged.
- Opt Out Anytime: You can stop receiving care plan messages whenever you want:
- In-App: Log into your AbridgeRx account and select "Unsubscribe from Care Plan" in your settings.
- Text: Reply "STOP" to any care plan message.
- Email: Contact support@abridgerx.com.
- Mail: Write to AbridgeRx,
Attn: Privacy Officer Daniel Bodde
840 W Chalmers Pl
Chicago, IL 60614
including your name, phone number, and pharmacy name.
- Good to Know: Opting out stops future messages but doesn’t undo actions already taken. See your full HIPAA rights in our Privacy Policy.
- Get a Copy: You can view or download this Authorization from your AbridgeRx account after checkout.
Sensitive Information
Your PHI might include sensitive details, such as:
- Health conditions
- Prescribed Medication
- Medication instructions
- Medication use history
Transparency on Payments
AbridgeRx may receive payments from technology partners to offset the costs of sending care plan messages. These payments are for operational purposes only, authorized by your physician as part of your care plan, and do not affect your treatment. We’ll never sell your data or allow unsolicited marketing.
Data Protection and Expiration
- Re-Disclosure Risk: Once shared, your PHI could be re-disclosed by recipients and might lose HIPAA protections. We minimize this risk with strict partner agreements.
- Expiration: This Authorization expires three years from the date you agree (or your state’s maximum limit, if shorter), unless you opt out earlier.
Our Promise to You
We value your trust. That’s why we promise to:
- Send care plan messages only on behalf of your physician to support your treatment.
- Make it easy to opt out if you change your mind.
- Keep you informed about how we safeguard your privacy.
Have questions? Contact our Privacy Officer, Daniel Bodde, at support@abridgerx.com or (866) 754-4309.
I agree to this Authorization to receive physician-authorized care plan messages from AbridgeRx on my behalf or as the authorized personal representative of the person covered by this Authorization.